Question 1

Who may stay with us?

Accepted Answer

The estate welcomes adult guests aged 18 and over, consistent with our gaming licence and the tone of the resort. Valid government-issued photo identification may be asked for on arrival. Children are warmly received at our sister property in the same bay — the concierge will gladly arrange the booking and transfers between the two estates.

Question 2

Do you accommodate private events?

Accepted Answer

Yes. Our two ballrooms, eight private dining rooms, beach pavilion, and rotunda may be reserved for private hire, with capacities from eight to four hundred guests. Weddings and milestone celebrations are a particular delight of ours; our events director will prepare a proposal within forty-eight hours of a first enquiry.

Question 3

How do cancellations work?

Accepted Answer

Reservations can be cancelled free of charge up to fourteen days before arrival. Cancellations within fourteen days are charged the first night; no-shows are charged the full stay. Suites and villas booked under our Best Available Rate may be cancelled until 48 hours before arrival. We always recommend travel insurance.

Question 4

What is the distance to the airport?

Accepted Answer

Roughly thirty-five minutes by private car along the coastal road in normal conditions, or fifty-five minutes if your driver follows the scenic inland route through the vineyards (we suggest this on arrival days when there is no hurry). By helicopter from the resort helipad, the journey is twelve minutes door-to-door.

A stay worth clearing your calendar for

A day arranged around you

Wellness & Spa

Culinary Delights

VIP Gaming

Plates guided by the season, not the printed card.

Notes from Crystaltidemanor each week